Return Product for Service / Repair

Amid the current situation with COVID-19, QSC's Technical Services Group is closed until further notice.

For repair needs, customer may visit our website to obtain an online return authorization at: Once you have submitted an online RMA request, you will be contacted with shipping instructions. Please note that our repair lead time will be extended due to our facility shut down.

Thank you for your patience and understanding as we continue to closely monitor the situation and evaluate additional measures to protect our employees and customers.



Technical Services Group

 Links to the Coronavirus updates:

Centers for Disease Control and Prevention (CDC)
Orange County Health Care Agency (OCHCA)


USA:  QSC offers two options for product repair:

  1. Drop off product at a QSC authorized service center near you.
  2. Ship the product to QSC for Factory Service. You may request a Return Material Authorization by clicking on the below link:

International: Please contact your local QSC Distributor

The following products can only be repaired using
QSC Factory Service and PREMIER Service Centers:

  • TouchMix-30 Pro
  • PLD/CXD/DPA/Q Series
  • PL380
  • Select Q-SYS and other DSP/network products

Contact QSC Service & Repair

Toll Free  (800) 772-2834 (USA only)  
Tel. +1 (714) 957-7150

Phone Support Hours
Monday - Friday  7 AM to 5 PM Pacific time

QSC Will Call Hours
Not available at this time.

Drop Off at QSC Authorized Service Center

USA Only

  1. Find a QSC Authorized Service Center.
  2. Drop off your QSC product at the service center of your choice.
    Don't forget to provide a sales receipt for warranty repairs

If you lost or misplaced your receipt, please call us and ask about your warranty information.
Toll Free.  (800) 772-2834 (USA only)   Tel. +1 (714) 957-7150

Important Note: You do not need to complete an RMA form for QSC Authorized Service Center local repairs. 

Ship to QSC for Factory Service

USA Only

  1. Fill out the Return Merchandise Authorization (RMA) form.
    • The RMA form is required so that we can track your QSC product. 
      Please write down your OLR number for future reference. 
    • If you requested a box for shipping, please wait for the box and packing materials to arrive. To request a box for shipping, make sure the option is checked when you create an RMA. 
  2. Ship the QSC product to the following address:

QSC Audio Products, LLC
Technical Services
RMA#: OLRxxxx
1675 MacArthur Blvd.
Costa Mesa, CA 92626

Important Note: If an RMA# is not displayed anywhere on the outside of the box, your shipment will be rejected and sent back to you.