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About Us: QSC | Our Story, Values, Leadership

QSC's Ft. Wayne office kitchenette with exposed brick wall featuring large mural of company value “Work hard and enjoy life” in blue and white text.

Our Story

From our humble start in 1968, crafting amplifiers in a small garage in Costa Mesa, California, to an international team serving customers and partners around the globe, QSC has always existed to deliver empowerment, confidence and connection through our technology. Driven by a tireless dedication to innovation and quality, we take great joy in creating immersive and memorable experiences for our customers.


Q-SYS is a cloud-first architecture, revolutionizing the AV industry by combining AI, machine learning, and computer vision into a unified AV platform for seamless audio, video and control solutions, raising the bar for live, hybrid, and virtual experiences.


QSC Audio continues to drive this legacy forward, delivering world-class audio solutions for live sound, cinema, and installed sound applications.


No matter how far we've come, our commitment to innovation and delivering extraordinary experiences remains at the core of everything we do. With an unwavering passion for progress and commitment to collaboration, we perpetually lead the way in redefining the industries we serve and improving the world around us.

Three QSC founders at Quilter, Barry Andrews, and John Andrews,  posing with their quilter guitar amplifier products in a studio setting.

Our Vision

We are building a world where experiences enhance human connection, delightfully entertain us and transform how we work, live and play through intentional innovation. This is QSC.

Our Values

  • We consistently go above and beyond expectations, never missing an opportunity to provide joy in delivering a “wow!” moment.

  • We constantly push boundaries, question the status quo, and keep our focus on moving forward.

  • Caring is about truly understanding and serving the real needs of our customers, community and one another.

  • We achieve more as a dynamic team, made up of each of our unique skillsets, experiences, and points of view.

  • Our goals and standards make hard work essential, but we make time to take care of ourselves making work enjoyable and fun in the process.

Leadership

  • Headshot of Joe Pham
    Headshot of Joe Pham

    Joe Pham

    Chairman of the Board and CEO
    Joe Pham is Chairman and CEO of QSC. Joe joined QSC in 2004 as Chief Strategy and Technology Officer and was promoted to Chief Operating Officer in 2007 and President and CEO in 2010. Prior to QSC, Joe was with the global management consulting firm McKinsey & Company, working with chief executives to develop growth strategies and improvements to operational performance. Joe previously served as Chairman of the Board at AVIXA (formerly InfoComm International) and President of PAMA (Professional Audio Manufacturers Association). Joe holds a Ph.D. in Electrical Engineering from UCLA, specializing in adaptive signal processing and control systems, and is a former Professor of Electrical Engineering at UCLA. Joe's commitment to ensuring people connect and thrive combined with his lifelong passion for music help him ensure QSC maintains a fun, casual, and positive work environment where everyone has a voice and is excited to bring forth their best. At his core, Joe is an innovator and is dedicated to delivering technology empowered human-centric experiences.
    Chairman of the Board and CEO
  • Headshot of Jatan Shah
    Headshot of Jatan Shah

    Jatan Shah

    President
    Jatan Shah is the President of QSC, LLC with executive responsibilities of both Q-SYS and QSC Pro Audio divisions. Jatan joined QSC in 2010 in the role of CFO and has assumed increasing responsibilities, successfully building teams and new capabilities while adding scale and driving significant growth. Jatan is the Vice Chairman of the Board of Directors of AVIXA, the primary trade association for the global audiovisual industry. Prior to QSC, Jatan worked at McKinsey & Company, a global management consulting firm, where he was Senior Engagement Manger, and Carrier Corporation, a provider of HVAC systems. Jatan holds multiple degrees in Finance, Industrial and Operations Engineering, Applied Behavioral Analysis with an emphasis in autism, and a B.E. in Mechanical Engineering. Jatan’s interests include technology, music, business transformation and special education.
    President
  • Headshot of Anna Csontos
    Headshot of Anna Csontos

    Anna Csontos

    Chief Revenue Officer
    Anna Csontos is the Chief Revenue Officer at QSC, where she has been pivotal in shaping the company's strategic direction since joining in 2011. Her leadership has driven transformative business initiatives that significantly enhance scale and growth. Recognized for her outcome-oriented approach, Anna consistently integrates strategic insight with operational execution to achieve measurable results. Before her tenure at QSC, she worked at McKinsey & Company, providing strategic consulting across diverse industries and global markets. Anna holds an MBA from UCLA’s Anderson School of Management, an M.S. in Economics from Corvinus University of Budapest, and an M.A. in Developmental Psychology from Azusa Pacific University. She is passionate about fostering an environment where teams can thrive, collaborate, and drive impactful business results together.
    Chief Revenue Officer
  • Headshot of TJ Adams
    Headshot of TJ Adams

    TJ Adams

    SVP, Product Strategy and Management
    TJ Adams joined QSC in 2013 and is the Senior Vice President of Product Strategy and Management for Q-SYS, where he spearheads the long-term strategic vision for the Q-SYS Platform and Ecosystem. TJ has been pivotal in shaping the product roadmap, ensuring alignment with market trends, and driving innovation in AV/IT solutions. Promoted to Senior Vice President in 2019, he focuses on blending product development with strategic foresight to position Q-SYS as a leader in the industry. Prior to QSC, TJ held product management roles at Biamp Systems and Com-Net SITA, where he honed his expertise in market-driven strategy and product lifecycle management. With a deep background in AV/IT system design, software integration, and network engineering, TJ has a track record of successfully leading complex projects, including AV/IT integration for airports, convention centers, and enterprise audio conferencing systems. His strategic approach to product development ensures that Q-SYS remains at the forefront of innovation.
    SVP, Product Strategy and Management
  • Headshot of Karon Evanoff
    Headshot of Karon Evanoff

    Karon Evanoff

    SVP, Global Operations
    Karon joined the company in January of 2016 as Vice President of Global Supply Chain. She has over 25 years of supply chain experience and has been responsible for building supply chain teams and processes from ground zero in startup VC funded environments as well as revamping existing teams and processes within established supply chain enterprises. She has extensive knowledge and experience in establishing leading practice processes and systems enabling demand driven value networks in data storage, telecom, solar and security industries. She is sought out by various supply chain publications as well as leading supply chain conference events to speak about the importance of digital supply chains highlighting the value of multi-enterprise collaboration in achieving a positive customer experience. She holds a B.A. from California State University-Fullerton's College of Business & Economics, attended USD's graduate school supply chain program and achieved a certificate in Global Leadership from IMD's Business School's program in Switzerland in 2014.
    SVP, Global Operations
  • Headshot of Christopher Jaynes
    Headshot of Christopher Jaynes

    Christopher Jaynes

    SVP, Chief Technology Officer (CTO)
    Christopher Jaynes is the Chief Technology Officer (CTO) of Q-SYS, a cloud-manageable audio, video, and control platform. He oversees all aspects of Research & Development (R&D), including software, hardware, mechanical, test, and systems engineering, ensuring cohesive product outcomes that meet customer needs. Since joining Q-SYS in May 2023 as Senior Vice President of Software Technologies, Chris has led advancements in software quality, AI research, and technology delivery. In 2006, Chris founded Mersive Technologies, growing it into a global leader in wireless media streaming, with technology deployed in over 300,000 locations. Previously, he was a professor of Computer Science and Director of the Center for Visualization and Virtual Environments at the University of Kentucky, researching artificial intelligence and human-computer interaction. Chris holds a B.S. in Computer Science from the University of Utah and a Ph.D. from the University of Massachusetts, Amherst. His work has resulted in over 100 scientific articles, a book, and 30+ patents. He is also a recipient of the NSF CAREER award and the 2019 Ernst and Young Entrepreneur of the Year award.
    SVP, Chief Technology Officer (CTO)
  • Headshot of Jason Moss
    Headshot of Jason Moss

    Jason Moss

    SVP, Marketing & Ecosystem
    Jason Moss joined QSC in 2020 and is the Senior Vice President (SVP) of Marketing & Ecosystem. In his role, Jason leads the organization’s global marketing strategy, overseeing product, partner, brand, and communications, as well as digital and demand generation efforts, and event experiences. His responsibilities extend to corporate development, strategic alliances, and ecosystem initiatives with leading IT and technology companies and developers. Before QSC, Jason served as Global Head of Alliances and Go-To-Market at Logitech, where he also held leadership roles including General Manager of the Video Collaboration Business Group, Head of Enterprise Sales Americas and Director, Global Strategic Accounts. His previous experience includes serving as Managing Director for the Americas and Europe at E Ink Holdings, overseeing Sales and Application Engineering, and holding senior management roles in Sales and Marketing at Advanced Micro Devices (AMD). With a rich background as a global technology executive, Jason has successfully launched products and services in over 30 countries and led distributed teams across South America, Southeast Asia, China, Japan, Europe, and North America. He holds a B.S. in Computer Science Engineering from UC Davis and dual MBAs from Columbia Business School and UC Berkeley Haas School of Business.
    SVP, Marketing & Ecosystem
  • Headshot of Ronda Ross
    Headshot of Ronda Ross

    Ronda Ross

    SVP, Human Resources
    Ronda Ross, Senior Vice President of Human Resources, joined the company in 2017 as Director of HR Operations, quickly expanding her role to enhance the strategic alignment between HR initiatives and business goals. Under her leadership, the HR team has played a pivotal role in driving organizational performance, focusing on people strategies that directly improve productivity, operational efficiency, and profitability. With a strong focus on ROI, Ronda has successfully implemented HR solutions that boost employee engagement, retention, and leadership development, helping the company attract and retain top talent. With 20 years of experience across HR and IT roles at organizations like Arbonne International and The Irvine Company, Ronda excels at transforming HR into a key business enabler. Her approach emphasizes data-driven decision-making and continuous improvement in people processes. Ronda holds a B.S. in Business Administration-Management from San Diego State University.
    SVP, Human Resources
  • Headshot of Jason Shangkuan
    Headshot of Jason Shangkuan

    Jason Shangkuan

    SVP, Chief Digital Officer
    Jason Shangkuan joined QSC in 2024 as Chief Digital Officer (CDO) to lead the company’s digital transformation. With a focus on modernizing data infrastructure and leveraging AI and GenAI, Jason will drive innovation in customer solutions and unlock new business value. He will also guide QSC’s shift toward software and cloud solutions, enhancing both employee and customer experiences through cutting-edge digital technologies. Jason brings over a decade of experience from McKinsey & Company, where he led digital transformations for Fortune 100 companies. He holds a bachelor’s in electrical engineering and computer science from UC Berkeley and an MBA from Northwestern's Kellogg School.
    SVP, Chief Digital Officer
  • Headshot of Markus Winkler
    Headshot of Markus Winkler

    Markus Winkler

    EVP, EMEA, APAC & India
    Markus Winkler joined QSC in June 2017 and is the Executive Vice President of EMEA and APAC leading the rapidly expanding global business and overseeing the efforts to expand operational presence in EMEA (Europe, Middle East, and Africa), APAC (Asia and Pacific), and India. Previously, Markus served at Shure EMEA and brings over 20 years of executive leadership experience in the audio-visual industry. During his tenure with Shure, Markus led the expansion and growth of Shure's thriving business and organization in EMEA, serving as Managing Director of the region. Markus holds a Diplom-Betriebswirt from the University of Pforzheim, Germany.
    EVP, EMEA, APAC & India

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