RMA Form

Return Merchandise Authorization (RMA)

This Return Merchandise Authorization (RMA) form is for QSC products shipped from within the United States. If you are located outside the U.S., please contact your local distributor for service.

This form is intended for factory service only.

You can save time and money by bringing your unit to a local authorized QSC service center. They can perform warranty service and have access to the same parts used at the factory. Please use the Service Center Locator.

Please fill out the online RMA form below as completely as possible. You will receive an RMA when you click "Submit" for each item you entered. 
All information you supply will be used in accordance with our Privacy Policy. 

 

QSC can no longer service these products:

  • A-Series (ALL)
  • Legacy CX Series (CX4, CX4T, CX6, CX6T, CX12, CX12T)
  • CM16 Processor
  • EX Series (EX800, EX1250, EX1600, EX2500, EX4000)
  • HPR F and W Series (HPR152F, HPR153F, HPR151W, HPR181W)
  • ILA WL115sw subwoofer
  • ISIS Series (102M, 102W, 122M, 152M, I-215PCM)
  • MD Series (all Powered and Passive MD speakers)
  • MX and MXa Series (MX700, MX1000A, MX1500, MX1500A, MX2000, MX2000A, MX3000A)
  • PowerLight Series (PL 1.0, PL1.0HV PL 1.4, PL1.5X, PL1.6HVX, PL 1.8, PL 2.0, PL2.4MB)
  • PowerLight 2 Series (PL218, PL224, PL230, PL236, including "A" models)
  • USA Series (USA370, USA400, USA850, USA900, USA1300, USA1310)
  • Series One (1080, 1100, 1200, 1400, 1700)
  • Series Two (MPS2300, A2150, A2300)
  • Series Three (3200, 3350, 3500, 3800)
  • Sonetic Series (SA185, SA425, SA650)
  • USA Series (USA370, USA400, USA850, USA900, USA1300, USA1310)
  • Products 25 years or older.

 

Please note: Authorized QSC Service Centers may still be able to repair discontinued amplifiers, please verify with them. 

 

Service/Repair Warranty

QSC provides a 90-day service/repair warranty on all current / non-discontinued products, and a 30-day service/repair warranty is offered on all discontinued products.

Please fill out the online RMA form below as completely as possible. You will receive an RMA when you click "Submit" for each item you entered. 
All information you supply will be used in accordance with our Privacy Policy.  


Attention: Due to an unexpected high repair volume in the factory, we recommend using a local service center for a faster turn-around. Click here to find an authorized service center. Current turn around time are as follows:

Amplifiers, Loudspeakers, Mixers: 15-20 days
DSP and Network Products: 3-4 weeks