Remote monitoring and management for your AV&C systems
Powerful, simple-to-use monitoring and management platform with secure web technologies to assist in the fundamental support needs of IT/AV system administrators.
Reduce your AV support costs
to avoid reactionary maintenance.
- Comprehensive real-time system monitoring for your entire AV system
- Make proactive decisions about back-end issues before they become front-end problems for your users
equipped with the right information.
- Customizable alerts & event notifications allow you to expedite support staff to address the issue
- System event logs equip them with the right information
before putting boots on the ground.
- Remote UCI viewing & operation allow support teams to remotely assist with user issues from anywhere in the world
Simple setup with true IT management connectivity
One simple connection …
Connect a single Q-SYS Core (with a single internet connection) to Q-SYS Reflect Enterprise Manager, and Cores will automatically report data on all connected Q-SYS native and third-party peripherals, without any additional connections to the internet. No programming required.
Provide actionable AV insight to IT …
For the first time, extend AV system data to existing enterprise management systems (like Splunk™ or Solarwinds™), using the optional Enterprise Manager API to yield invaluable insights to your IT infrastructure, all from a single pane of glass.
Tutorial: Connect your Q-SYS System to Enterprise Manager in 60 seconds!
Bring your Q-SYS system online and give it limited remote visibility
- Enterprise Manager organization, site and user setup
- Q-SYS Core setup
- Core Software License management
- Core online / offline monitoring
Real-time status and event logs with full system configuration
all the basic features plus...
- Audit Log
- Alerts & Notifications
- System Inventory and Event Logs
- Audio File Management
- Network Services Management
- System Configuration
Advanced system management and control capabilities
all the standard features plus...
- Remote UCI control via standard web browser
- Remote Q-SYS Designer via Enterprise Manager
*Coming in early 2020
These are a few companies that have successfully implemeneted
Q-SYS Reflect Enterprise Manager and begun monitoring their Q-SYS systems
Lincoln Financial Field
Shattuck St. Mary's School
Bons Secours Wellness Arena
Requirements / Availability / Support
In order to implement Q-SYS Reflect Enterprise Manager, your Q-SYS Core processors need Internet connectivity. Your Q-SYS systems also needs to run Q-SYS Designer Software v8.2.1 or higher. To upgrade your system, please visit: qsc.com/qds
At this time, Q-SYS Reflect Enterprise Manager can only be purchase in / and will only support systems located in the United States, United Kingdom, Australia and Germany.
However, QSC is actively examining additional regions for the rollout in the next 12-14 months after its initial launch. If you are interested in Enterprise Manager in your region, please visit: qsc.com/em-regions.
For technicians and administrators connecting Q-SYS systems to Enterprise Manager, QSC now offers a free, online Q-SYS Enterprise Manager Technical Training. From the award-winning QSC Training team, this course offers concise, interactive, (and often) hilarious videos that walk through the initial set up process, how to prep your network for Enterprise Manager, and more. To begin training, please visit: www.qsc.com/em-training.
System Integrator Opportunity
While Q-SYS Reflect Enterprise Manager is available for the end user to trial and purchase, we have two opportunities for the system integrator to participate. The Q-SYS Reflect Reseller Partner Program and Q-SYS Referral Partner Program is open to those currently selling the Q-SYS Ecosystem to its customers in the regions Enterprise Manager is currently available (United States, United Kingdom, Australia and Germany). Learn more about these programs and see what best fits your company.