Remote monitoring and management for your AV&C systems.
Done simply. Done right.
Powerful, simple-to-use monitoring and management platform with secure web technologies to assist in the fundamental support needs of IT/AV system administrators.
Be the first...
In the coming weeks, we are gearing up for the staged public beta of Q-SYS Reflect Enterprise Manager, available to select users and countries around the world. Join the waitlist now to secure your spot.
Reduce your AV support costs
Preventative maintenance
to avoid reactionary maintenance.
- Comprehensive real-time system monitoring for your entire AV system
- Make proactive decisions about back-end issues before they become front-end problems for your users
Deploy support
equipped with the right information.
- Customizable alerts & event notifications allow you to expedite support staff to address the issue
- System event logs equip them with the right information
Remote assistance
before putting boots on the ground.
- Remote UCI viewing & operation allow support teams to remotely assist with user issues from anywhere in the world
Increase AV system uptime
Easier deployment
of replacement hardware
- Backup and store your entire enterprise's backups of Q-SYS Core configurations to the cloud
- Simplified out-of-the-box replacement and redeployment in the event of a critical failure
Restore your system
to its last working state
- Quickly rollback previous configurations to aid with system deployment issues
Simple setup with true IT management connectivity
One simple connection …
Connect a single Q-SYS Core (with a single internet connection) to Q-SYS Reflect Enterprise Manager, and Cores will automatically report data on all connected Q-SYS native and third-party peripherals, without any additional connections to the internet. No programming required.
Provide actionable AV insight to IT …
For the first time, extend AV system data to existing enterprise management systems (like Splunk™ or Solarwinds™), using the optional Enterprise Manager API to yield invaluable insights to your IT infrastructure, all from a single pane of glass.
Features Tier
| basic | |
|---|---|
| Bring your Q-SYS system online and give it limited remote visibility
|
| standard |
|---|
Get real-time system status and event log reporting with full system configuration all the basic features plus...
|
| professional* |
|---|
Advanced system management and control capabilities, including disaster recovery all the standard features plus...
*Coming in late 2019 |
Requirements / Availability
Requirements
In order to implement Q-SYS Reflect Enterprise Manager, your Q-SYS Core processors need Internet connectivity. Your Q-SYS systems also needs to run Q-SYS Designer Software v8.2 or higher. To upgrade your system, please visit: www.qsc.com/qds
Availability
At this time, Q-SYS Reflect Enterprise Manager can only be purchase in / and will only support systems located in the United States, United Kingdom, Australia and Germany.
However, QSC is actively examining additional regions for the rollout in the next 12-14 months after its initial launch, and we would love your feedback on this matter.
