Core 110f FAQ


General

Which Q-SYS designer version is the Core 110f compatible with?

  • Q-SYS Designer 5.0 or later

What is the HDMI connector used for?

  • It is used for debugging purposes at this time

What kind of connectors and cables will the Core 110f ship with?

  • Color coded connectors for all euro style connections. Power Cord. Telephone cable.

Can I connect my music player (iPod, iPhone, Android device) to the Core and play audio and control the player?

  • Not at this time

What is the best way to bring a Dante Network to a Core110f?

  • IO-Frame or IO-Frame 8s

Does QSC provide switch configurations for approved switches?

What is the difference between the media stream (transmitter/receiver) and the WAN (transmitter/receiver)?

    • The underlying technology is similar but the WAN TX/RX has been deprecated and all new designs should use Media Stream.

Can I lock the Flex Channel configuration at Design time so that my customer cannot change it by accident (runtime)?

      • No, but you can hide the controls used to switch flex channel directions.

How can you prevent a user from accidentally changing the Flex channels from input to output or from output to input? What damage might occur if this is done?

      • By not exposing the controls to an end user. However, no damage to the Core 110 will happen if Flex channels are accidentally changed.

Can the RS-232 and LAN connection be used at the same time? Are there any functionality limitations for one or the other?

      • Yes, the RS-232 and LAN connections can be used at the same time. There are no functionality limitations between using one or the other.

Does QSC have the API code for third party control of the Core 110f?

  • Yes, it is fully documented in the help file. It is the same as all existing Q-SYS Cores.

Does QSC provide modules for Crestron and AMX control of the Core 110f?

  • Not at this time

Can I use the Core110f in a redundant SYStem?

  • Yes, but the non-Flex outputs do not have relays which can make it difficult to use in some redundant scenarios.

Can I use 2 or more Core 110f's together in a single SYStem?

  • Yes, if you use multiple design files along with Core-to-Core Streaming and Core-to-Core control components.

How does USB and POTS failover work when using a redundant Core 110f?

  • Core 110f is not a truly redundant capable device and USB / POTS are not technologies that can support redundant connections.

Can the 12v DC input be used as a redundant power source to backup the AC input?

  • Yes, but there is no way to monitor which power source is the active source.

Will Core 110f have the same processing power as the Core 250i/500i since it can handle more network channels?

  • No, Core 110f does not have the same processing power as the Core 250i/500i. However, as Intel continues to improve aspects of the technology, QSC will continue to leverage this technology. As a consequence, there will be times in the product line's lifecycle where newer devices overtake older device capabilities either in networked audio channel capacity or processing, or both.

Can Core 110f they use all the same Media upgrade options as the bigger Cores?

  • No. Customers will not be able to use the existing media drive kits with the Core 110f. QSC is planning to offer a single 128 GB SSD media drive upgrade option as a kit only (no factory installation option).

Can media drives be installed by the end user?

  • Yes, it is the only option available

How many audio players can the Core 110f handle?

  • 16 tracks default. 32 tracks with the optional media drive and the MTP-32 upgrade.

How many Media Stream Receivers can be run at the same time?

  • Four.

Can the Core110f save recorded messages or recorded files to a locally connected external media drive automatically?

  • No, however page archives can be saved to an FTP location.

Can I connect a USB storage device to the Core and use it for audio playback?

  • Not at this time

How does the USB failover using a redundant Core 110f?

  • The Core 110f is not a truly redundant capable device and USB / POTS are not technologies that can support redundant connections.

Can Core 110f read or transfer files from a USB hard drive connected to the front USB ports?

  • Not at this time.

Can I use any of the USB ports on the Core 110f for audio connection?

  • Only the single USB Type B device port can be used to hook a PC or Mac to a core.

Can I connect a USB audio interface to the Core 110f?

  • Not at this time.

Can I connect USB devices to more than one USB port at the same time?

  • Not at this time

Can I use multiple audio sources simultaneously via multiple USB ports into the Core110f?

  • No

Can I connect a USB storage device to the Core and use it for audio playback?

  • Not at this time

Can I charge an iPad, iPhone, tablet from the any of the USB ports on the Core?

  • yes

Where can I find the country setting for the POTS interface?

  • In the properties of the Core

What countries is the POTS interface certified for?

  • QSC is currently undergoing its POTS certification. A more definitive list will be made available soon.

The audio level coming into the POTS seem high. how can I reduce the level at the interface side?

  • There is a gain knob in the POTS In component which adjusts the digital gain.

Does the POTS interface have Line echo cancelling (separate from acoustic echo cancelling)

  • Yes

Can the POTS interface automatically detect line disconnection?

  • Yes

How does the POTS interface automatically detect line disconnection? Loop Drop or Call Progress tones? Can I choose? Can I use both at same time?

  • Both, yes and yes.

What countries does the POTS interface support for Call progress tones?

  • All supported countries

How do POTS failover work when using a redundant Core 110f?

  • The Core 110f is not a truly redundant capable device and POTS are not technologies that can support redundant connections.

How do I implement a ‘Hook Flash’ with the Core 110f?

  • There is a button in the Controller Component.

Can I get the Caller ID information from the POTS line into my design?

  • Yes, via control pins.

Can I have the Core 110f automatically answer an incoming POTS call?

  • Yes

Can I specify the number of rings before auto answering an incoming POTS call?

  • Yes

Can the POTS interface detect DTMF Tones?

  • Yes

Can I adjust the ring level independent of the Call level on the POTS interface?

  • Yes

Which SIP Service Providers are compatible with the Core110f (or any Core)?

    • Should be compatible with any of them if Q-SYS is given an outside IP.

Do you have Cisco/Avaya/etc. etc. call manager certification?

    • Avaya IP Office 9.0 (including 9.1)
    • Avaya Aura v7.0
    • Cisco Call Manager 10.5

Where can I find the set up procedure for Cisco Call Manager/Avaya/etc?

    • Avaya IP Office 9.0/9.1

How many simultaneous VoIP connections can I use on the Core 110f?

    • 4

Which network port does the VoIP connection use?

    • Any NIC port can be used on any Core Model.
    • Additionally, the Core 110f is user configurable. You can use either LAN A or  LAN B.

Can you use the analog phone input and VOIP at the same time?

    • Yes

Can you perform the setup of the VoIP interfaces while connected and running live audio?

    • Yes, as long as the Softphone was created in the design and the audio was wired.

What is the tail length of the AEC on the Core110f? Can it be modified?

    • By default, the AEC block on the Core 110f is set to 200ms. It can be increased to 400ms in Q-SYS Designer software, however it will reduce your available AEC channels in half.

Can you route different input channels to the AEC processing while connected and running live audio?

  • Yes