K.2 Series Firmware Update available for customers in the following regions:
Europe, Middle East, Africa, Asia (excluding Japan and Taiwan), Australia, New Zealand, and parts of South America (220-240V countries only).
It has been determined that under irregular conditions relating to voltage, K.2 Series models may shut down and fail to turn back on. This known issue is fully remedied by updating the firmware from version 1.0.8 to version 1.1.0.
IT IS HIGHLY RECOMMENDED that owners of K.2 Series check their firmware version and if necessary, install the firmware update. This is a user-installable update and takes only a few minutes to complete.
The firmware update is NOT required in any 100~120V countries. For North America, Central America, Caribbean, Japan or Taiwan, there is no need to update your firmware.
QSC remains committed to quality, reliability, and the satisfaction of our customers. Please assist us in this regard by ensuring your K.2 product is running the latest firmware.