RMA Form

Return Merchandise Authorization (RMA)

This Return Merchandise Authorization (RMA) form is for QSC products shipped from within the United States. If you are located outside the U.S., please contact your local distributor for service.

This form is intended for factory service only.

You might save time and money on shipping by bringing your unit to a local authorized QSC service center. They can perform warranty service and have access to the same parts used at the factory. Service Center Locator

Please fill out the online RMA form below as completely as possible. You will receive an RMA when you click "Submit" for each item you entered. 
All information you supply will be used in accordance with our Privacy Policy. 

 

QSC can no longer service these products:

  • A-Series (ALL)
  • Series One (1080, 1100, 1200, 1400, 1700)
  • Series Two (MPS2300, A2150, A2300)
  • Sonetic Series: SA185, SA425, SA650
  • Products 25 years or older.

 

Discontinued QSC products that qualify for the End-of-Life (EOL) program:

  • Legacy CX Series (CX12, CX12T, CX4, CX4T, CX6, CX6T)
  • EX Series (EX800, EX1250, EX1600, EX2500, EX4000)
  • MX Series (MX700, MX1000A, MX1500, MX1500A, MX2000, MX2000A, MX3000A)
  • Powerlight Series (PL 1.0, PL 1.4, PL 1.8)
  • USA Series (USA1300, USA1310, USA370, USA400, USA850, USA900)
  • Series Three (3200, 3350, 3500, 3800)

Amplifiers in the list above may be serviced at the QSC factory one last time, and on a "best effort" basis because replacement parts or components may have limited availability. Repair may not be possible if damage is severe. Before submitting the RMA form, please review our EOL (End-of-Life) Rebate Program.

 
Authorized QSC Service Centers may still be able to repair discontinued amplifiers.

 

Service/Repair Warranty

QSC provides a 90-day service/repair warranty on all current / non-discontinued products, and a 30-day service/repair warranty is offered on all discontinued products.

Please fill out the online RMA form below as completely as possible. You will receive an RMA when you click "Submit" for each item you entered. 
All information you supply will be used in accordance with our Privacy Policy.  


Attention: Due to an unexpected high repair volume in the factory, we recommend using a local service center for a faster turn-around. Click here to find an authorized service center. Current turn around time are as follows:

Amplifiers, Loudspeakers, Mixers: 15-20 days
DSP and Network Products: 3-4 weeks